David M. Herber
606 15th St. NE
Washington, DC 20002
To advance with
an organization in a challenging marketing position optimizing the
communication, organization, management and marketing skills I
have gained through work experience and education.
Inc. Hunt Valley, MD
Account Manager, July 1999 - Present.
Outstanding performance as an on-site account manager led to
promotion as dedicated account manager. Facilitated the sales
process for major healthcare management client. Required thorough
knowledge of the client's hardware acquisition process, from
request for quote to receipt of invoice. Kept client informed of
changes in technology, price fluctuations, and product
availability. Coordinated product briefings for client with
Compaq, Hewlett Packard, and IBM regional managers. Assisted
client's customer service department in maintaining and updating
12 PC and Laptop configuration offerings to end users.
Synchronized client's Lotus Notes Service Requests system with our
internal sales and service systems.
Manager, July 1998 - July 1999.
On-Site at a major healthcare management company assisting with
the purchase of computer hardware and software, as well as the
dispatch of technicians for hardware service calls. Worked closely
with executive information service officers, purchasing staff, and
help desk employees. Advised client on moving to a PC standard for
the entire organization. Developed standard PC templates for
different work area scenarios.
Support Representative, October 1997 - July 1998.
On-Site at major financial firm assisting purchasing department
with implementation of computer hardware leasing. Productive
counterpart to Team Leader offering consultative advice, updating
purchasing catalog, researching new products as well as product
upgrades and tracking and entering orders. Constant client contact
required high level of professionalism and corporate demeanor.
Worldwide, Inc. Baltimore, MD
Project Administrator, August 1996 - October 1997. Assistant to
the Call Center Director. Coordinated, compiled, and composed data
analysis for reports. Interacted with client daily, providing
support and suggestions in order to maximize project productivity
and client satisfaction. Developed staffing models, abandon rate
analysis, revenue projections and organizational charts for call
center projects. Supervised payroll clerk, receptionist, and
Environmental Technologies Group, Inc. Baltimore, MD
Marketing Administrator, October 1993- April 1996. Assistant to
the Vice President of Marketing. Processed and shipped Request for
Quotations to the U.S. government by deadline date. Maintained
database for sales leads, organized lead generation through mass
mailings. Communicated daily with customers and representatives.
Organized exhibition materials from registration to shipment of
supplies. Designed tracking system for bids and proposals. Kept
office operations running smoothly. Displayed knowledge of current
product line. Handled sensitive information daily.
Assistant, September 1992 - October 1993. Supported 21 engineers
by developing data analysis and correspondence, processing expense
reports, answering phones and other duties. Position required
intense organizational skills and team player attitude. Promoted
in October 1993 to Marketing Administrator to the Vice President
Graduated 1991 - B.S. in Sociology
May 2000 - Masters of Business Administration, Marketing
Personal Trainer, T35716, Since 1996.
energy music, meeting new people, traveling.